I’ve been thinking about the mix of personal experience, expertise, and authority that make up what I will refer to in shorthand as “command presence”. Command Presence as I am thinking of it here can come in three flavors: Negative, positive, and neutral. A negative presence means, given no additional information, when you speak people will tend to disagree with, act contrarily to, or denigrate what you say. A positive presence means people will tend to agree with, act in conformity with, or approbate what you say. A neutral presence means people will neither agree nor disagree.
I’ve been thinking about this because I have found that I tend to desire a positive command presence. I don’t think I am alone in this but I am certainly only aware of my own inclinations. It’s natural for people to want a positive command presence. People like to be listened to and like others to defer to them. It fuels pride, to a certain extent. And why shouldn’t it? If I have spent the last twenty years working with widgets, when I speak about widgets I would hope people listen.
Hoping people listen is an expectation. When I, a career widget worker, speak about widgets, my expectation is to demonstrate a positive command presence. If a crowd of people responds as if I had a negative command presence, I would naturally be very frustrated. Even worse, if I speak about widgets and someone else also speaks about widgets, but speaks contrariwise to what I say, both of us will expect deference from the other and both of us will be frustrated by the unwillingness of the other to do so. What we’re talking about is personal authority and, to a certain extent, respect.
If we take the position that everyone wants deference, we could restate that by saying that everyone wants respect. Respect is a milder form of deference, but nonetheless it is an element of being human. Respect is not the same as a positive command presence. I can disagree with someone and still show them respect, and vice versa.
Personal authority only exists within command structures, and it is fallacious to think it extends beyond that. If a three-star General retires and goes to a restaurant with his wife, he will not expect that everyone present salute him. Authority exists within context. Authority is different from command presence in that it adds in the ability to make someone else do some thing.
Let me pause to avoid confusion with the terms to which I am adding my own definition:
- Command Presence – an individuals expectation of how they should be perceived
- Respect – polite deference
- Authority – An individuals ability, within a specific context, to effectuate some end either individually or through subordinates.
If I confuse command presence with authority, as I’ve defined them here, I might say “I am an authority on the subject of widgets, which gives me the ability to make you believe me.” The reality is that I expect you to believe me, and if we were at the Widget HQ, you would probably have to do what I say.
A fact about me is that I am an anxious person. As I understand it, my disposition is better than others but not so good as those who do not describe themselves as anxious people. One aspect of how this manifests in my life is what I describe as social anxiety. As my family can attest, for most of my life the idea of crowds has induced an anxiety reaction in me, so from what I can tell this is an innate aspect of my personality. Part of the reason crowds concern me is that I tend to cultivate in myself a negative command presence, which is to say, the expectation that what I say or do will be disagreed with, contravened, or denigrated. With age and wisdom I have been able to learn to act against this preconceived perception. After I graduated I worked as an Auditor, and going up to strangers at their own work place and asking them for their own work product was an instructive experience for me.
It helped me overcome an element of that negative command presence. Auditors are not a beloved people. I learned in my time in that role first that as an Auditor, I had authority in that context to ask for something; second that most people are generally willing to give polite deference even to people they may be unhappy to see. Authority need not be exercised apologetically: As mentioned in the comments of an earlier article, leadership involves issuing commands as commands and without reservation or explanation. What this tells me is that a neutral command presence is the best kind of command presence. Entering a situation with no expectation as to how other people perceive you, while extending to them polite deference and expecting polite deference in return, is a recipe for social success.
Everyone has some idea of how they would like to be perceived. Humility is the practice of acting against the desire to be perceived positively, and confidence is the practice of acting against the expectation of being perceived negatively. The end result is this neutral state.
The advantage of a neutral command presence is this idea from the Orthosphere, of “Spit no fire, eat no dirt”. If you don’t say anything you’ll regret, you won’t have to apologize for it later. Said another way, if you don’t have expectations then you’re never disappointed.
This most frequently comes up in discussions about religion. Naturally, religious conversations can get heated. No one acknowledges anyone else’s authority because the context is not academic; Everyone expects themselves to be deferred to and the others to defer, and no one does. If I enter these discussions with a new mindset, one of polite deference absent any expectation of deference for myself, not only will I spare myself some heartache but perhaps will have a more productive conversation, as the arms race of authority won’t begin right away. Or, if it does begins, I can be sure it won’t be me who has to eat dirt for it.
AMDG